Q. Are Splash Pools avilable in the city of Sioux Falls?
Splash Pools are now available in the city of Sioux Falls, SD from your Splash Pool dealer, Combined Pool and Spa. Purchase your Splash Pool within the Sioux Falls city limits and you'll get our special city delivery rate. This year splash around with friends and family in your very own Splash Pool. Contact Combined Pool and Spa in the city of Sioux Falls, SD today, Your exclusive Sioux Falls Splash Pool dealer.
Q. My Pool or Spa is Cloudy! What do I do Now?
A. There are quite a few reasons a pool or spa could turn cloudy, or it could be a combination of factors. A few of the most common reasons are as follows: (Please use this as a guide on how to proceed.)
1. Poor filtration / Inadequate filtration time. The filter needs to be cleaned at least twice annually, if the filter has not been cleaned in the last ninety days, we recommend chemically cleaning the filter. We recommend Strip-Kwik for pools and Filter Cleaner Degreaser for spas. If you have a sand filter and the sand is more than 2-3 years old and you are experiencing cloudy water it is best to change the sand. When you experience cloudy water make sure your filter is running 24 hours a day until it clears.
2. Poor water balance/Low sanitizer level. The best way to tell if your water is out of balance is a professional water test.
Q. Can a hot tub really help relieve the pain from arthritis?
A. Yes! In fact, the National Arthritis Foundation recommends a daily regimen of spa use to help improve flexibility, range of motion and to ease pain. A hot tub is also great to help untangle tense muscles and relieve everyday aches and pains.
Q. My pool has turned green! What do I do now?
A lot of factors can cause a pool to turn green but the most common one is algae. Don't panic. Your solution could be as simple as just shocking the pool. You need to super chlorinate to 10 ppm, and add an algaecide to kill the algae (always follow label instructions on all chemicals.) Brush the whole pool the next day. Make sure you are filtering 24hrs a day. Backwash as needed and allow 2 days. If you have no improvement, repeat treatment. If your filtration system is working as it should, you should see an improvement in water quality in just a few days. You should maintain 3ppm chlorine to prevent any recurrence and use a good quality algae preventer as a backup!
Q. My eyes burn, is it the chlorine?
A. Most often it is the ph of your pool water. Ph that is too high or low will irritate your eyes.
Q. We have a backyard pool for the kids but I have a hard time keeping the water clear. Can you give me some advice?
The Synergy system is pool care in a box. It contains the Synergy sanitizing tablets, Synergy clear (a blend of multiple oxidizers, clarifiers and water enhancing buffers) and test strips. With the Synergy system and a few minutes once a week, you will have less to buy, less to do and more to enjoy.
Q. My heater is not heating. What do I do?
Try the following trouble shooting tips:
1. By far the most common reason for a heater not to work is a low flow filter or pump. The first thing to do is to clean your filter using a filter degreaser. The procedure is different for every type of filter. Follow the directions on your bottle of filter cleaner/degreaser. We recommend Strip-Kwik for pools and Filter Cleaner Degreaser for spas.
2. If your pool pump has a hair and lint strainer, clean it to increase water flow.
3. For a gas fired heater, make sure that the pilot light is lit unless it is an electronic ignition heater. Call us with the make and model number and we can tell you which it is.
4. This sounds obvious but make sure the heater, the pool/spa pump or the spa is turned on and the thermostat is turned up.
5. Check to see if there is pressure on your filter pressure gauge. If not, see the pump priming procedure above. If there is pressure, try cleaning your filter. This is the problem in 9 out of 10 cases. Save yourself a service call (see #1 above.)
6. If the heater still does not fire, a call to our service department is the next step; we may have some additional suggestions on what you should try. We will be glad to schedule an appointment to have your heater repaired.
Q. Do I need special plumbing for my spa?
A. In a word, no! That's one of the great things about a portable spa. Because the spa has a built in heater and filtration system, you leave the water in for up to four months. Simply fill the spa with a garden hose and drain it with a hose bib connection or with an inexpensive submersible pump.
Q. I don't want to use chlorine or bromine in my spa. I heard that there are other ways to maintain a spa. What do you recommend?