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Privacy Policy

Combined Pool and Spa, LLC. (“us”, “we”, or “our”) including its affiliates and subsidiaries (herein together "Combined Pool and Spa") solely own, register, operate, license, and control www.Combinedpoolandspa.com (“Website”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Website. Some information contained in this Website comes from unnamed third-party sources; including individuals, unaffiliated professionals in the industry, as well as customer reviews and comments.

Information, Registration, and Cookies

Only users who wish to participate in secure areas of the Website need to register. Once a customer registers, we do apply a "cookie" to the customer's computer, which they are free to accept or decline. A cookie helps both the customer and Combined Pool and Spa because your previous visits are bookmarked, your location data is saved, and other prompts that may slow your access to information posted on the Website are avoided. As with all cookie use, you may choose to set your computer parameters so that no cookie is accepted without your permission. 
The only other information we obtain online from any visitor is information you provide directly. We aggregate the information on what pages you access or visit and retain other information you may volunteer about yourself, such as that provided in surveys or site registrations. The data collected is used by us to determine what types of information about Combined Pool and Spa are most important to you so we can ensure that information is kept current and accurate. 
Presently, Combined Pool and Spa does not allow ad serving companies to place banner ads from unrelated firms on the Website, so there is no tracking by these third-party companies from any banner ads, bulletin boards, or other interactive venues on the Website. 

Information Provided to Us, Stays Here

The information you provide will not be sold, transferred, or traded to any third party for unsolicited marketing purposes. If you, as a visitor, have provided us online with a postal address, an e-mail address, or a telephone number, we may contact you using the method that corresponds to the information you provided, if you expressed an interest or a query about a particular product(s) or service(s). 
You may update your information at any time simply by revisiting the form you initially completed and submitted and entering your new information. 
We use various credit card processing companies to bill you for our services. These companies do not retain, share, store or use personally identifiable information for any other purposes. No other third party services are used to provide the services you purchase from us, thusly no personally identifiable information is provided beyond our service.

How we use collected information

Combined Pool and Spa may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email

Legal

Combined Pool and Spa complies with all valid legal processes including warrants, court orders, and subpoenas seeking personal information.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites that have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Questions or Comments Regarding this Privacy Statement

Our goal is your complete satisfaction, security and information protection, and your full understanding of our information practices for this Website. We reserve the right to change or amend provisions in our Privacy Policy at any time and the date of change will be reflected on our website. 
If you have any questions, concerns, or comments regarding this Privacy Statement, please contact us promptly at: info@combinedpoolandspa.com    

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